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Pete Peranzo

Pete is a results driven individual with over fifteen years in the IT and software industry. He is responsible for overseeing Imaginovation’s overall business strategy and direction. He offers a plethora of experience and knowledge, having worked in many domains and industries. Pete’s background in customer support is a driving factor in the company’s long term success and reputation. He has embedded customer service into the company's core culture, and feels that fast turnaround, great communication and high quality support are keys to long term business relationships. Pete graduated from UNC Pembroke with a Bachelor’s degree in Computer Science.
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Recent Posts

AI and the Effect it Can Have on the Future of Customer Service

AI has prompted a lot of discussions tinged with excitement about the possibilities along with a fear that it will take our jobs. But one potential outcome is something most of us can support:[...]

02/14/2018

We are All Tied to Our Mobile Devices. Who's Serving Whom?

Smartphones are useful tools, giving us ways to manage our schedules, whip out a calculator, or inform us of the day’s weather and news.

02/08/2018

5 Important Reasons to Stop Using Template Apps

Apps created from templates seem to make sense on the surface. The foundations necessary to build an app are similar no matter what the app is or does.

01/31/2018

10 Tips for Defending Your Business Against Malware Attacks

Malware and ransomware attacks increase by the day. In the last eight years, more than 7.1 billion identities have been exposed in data breaches. The amount of malware is growing. While banks and[...]

01/24/2018

App Development Decisions: Native, Web or Hybrid?

Developing a mobile app for your company, product, or service is a useful way to stay top of mind with your customers. Once you’ve decided to build a mobile app, you have a lot of decisions to[...]

01/10/2018

5 Top IoT Challenges When Developing Your Device

The Internet of Things (IoT) is growing, and more businesses are looking for ways to get their devices into consumers’ hands. IoT may even provide a solution for your business. If you’re[...]

12/27/2017

Utilizing Beacons and AI to Enhance the Brick & Mortar Experience

Stores are always seeking ways to connect with customers — and cut through the noise. What if you could upsell a customer while he or she is on the premises, increasing the chance that he is[...]

12/20/2017

Differences: Google Home vs. Amazon Alexa

Home devices that answer your questions, give you a rundown of your upcoming schedule, and tell you the weather are becoming a part of people’s lives. These devices are becoming so ubiquitous that[...]

12/13/2017

7 Tips for Choosing a Mobile App Developer

Mobile app development is a hot field right now because more people are finding that apps are useful tools to market their business, earn income, and help their customers. Once you have decided to[...]

12/04/2017

Computer Security Day: What is Keylogging?

Security is an important topic as computers become a significant part of our lives. Computer security is a broad topic, one we must all address, whether we are consumers, hardware manufacturers,[...]

11/29/2017

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